Do you ship to my country? How much is shipping?
We offer worldwide shipping. For your exact location please contact us for the best solution available.
How long will take my order to arrive?
Ordering processing time take 2-5 business days. We'll send an email with tracking info when your order has been shipped from our warehouse. So please be patient and keep an eye on your inbox. Deliveries take usually between 1 to 3 weeks. See below the exact delivery times for each country (once the order is processed):
USA: 10 - 25 business days
UK: 10 - 25 business days
Australia: 10 - 25 business days
Canada: 10 - 25 business days
Western Europe: 10 - 30 business days
Rest of world: 10 - 40 business days
However, due to slow postal services, shipping delays, public holidays and distance between countries, it can sometimes take up to 1 months, so it depends where you live! : ) If you have any questions about shipping times or where your package is, please do not hesitate and contact us or write us to firstname.lastname@example.org
Will I receive my order in one package?
Yes you should received only one pakckage.
My order has not arrived after 2 months? Why?
If you do not receive your order after 8 weeks upon ordering, we can reship your order or we will give you a full refund.
What about possible custom fees?
Once your order has been shipped, we are not responsible for any custom fees, so you may need to pay them once your order has arrived to your country.
Do not hesitate to write us to email@example.com.